If you need to cancel your appointment, please contact me at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may incur a fee equal to 50% of the scheduled service total.

Late Appointment Policy
To respect both your time and mine, please plan to arrive on time for your appointment.

• If you arrive more than 15 minutes late, a late fee may apply, and your service may need to be adjusted or shortened.

• If you arrive more than 30 minutes late, you will need to reschedule your appointment, and a fee of up to 50% of the scheduled service may apply.

No-Show Cancellation Policy
If you do not show up for your appointment and do not contact the salon in advance, you may be charged 100% of the total for the missed service.

Appointments are very important, and keeping scheduled bookings helps maintain availability and manage costs for all guests. I understand that unforeseen circumstances can arise, and schedules sometimes need to change. If you need to cancel, please provide at least 24 hours’ notice whenever possible. Emergencies and illnesses happen, and I am here to help minimize fees in unexpected situations.

Please note: These policies may be updated from time to time, and the most current version will always be posted here.

Thank you so much.
Lesli @ Salon Ardence